Residence Name*
Hampton Residence ThonglorHampton Residence Next to EmporiumHampton Residence PhayathaiKnightsbridge Samutprakan City Managed by HamptonHampton SrirachaHampton Deluxe Ocean SrirachaNotting Hill Rayong City by HamptonHampton Suite RayongBrixton Campus BangsaenBrixton Down Town Rayong

Room number*

Name*

Email*

Operations Person’s Officers Evaluation

Politeness, good attitude, and friendliness
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Follow-up and coordination efficiency
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Punctuality
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Speed and responsiveness in assigned tasks
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Knowledge and understanding in providing accurate advice and recommendations based on needs
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Efficiency and smoothness of service procedures
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Maintenance and inspection of building equipment to ensure readiness
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Security Satisfaction Evaluation

Attentiveness, enthusiasm, and willingness to provide service
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Politeness, good attitude, kindness, and friendliness
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Strictness in enforcing entry-exit regulations and parking area rules
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Confidence and trust in the security system
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Cleaning Satisfaction Evaluation

Quality of cleanliness in common areas
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Politeness, good attitude, kindness, and friendliness
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Waste management and disposal within the building
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Cleanliness maintenance in elevators, fire escape stairs, and parking areas
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Other Satisfaction Evaluation

Effectiveness of announcements and internal communication within the building
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

Confidence in the building management services of Hampton Hotel & Residence Management
1 - Very Poor2 - Poor3 - Fair4 - Good5 - Excellent

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