Progress Toward the 2030 Sustainability Goals

The Company is committed to operating in alignment with its established targets. A summary of the operational progress in 2025 compared with the 2030 targets is presented as follows. 

Environmental

Performance 

 

944

TonCO2e

 

Target
  • Short-term: Reduce greenhouse gas emissions by at least 5% by 2027.
  • Long-term: Reduce greenhouse gas emissions by 50% by 2035.
Aim to achieve Net Zero emissions by 2050.
Performance

 

98%

 

Target
Maintain and plant trees to preserve biodiversity across 100% of projects under juristic management services throughout the contract period.
Performance

 

 

916,998.29 kWh

 

 

 

Target
Reduce electricity consumption intensity by 10% by 2030 (from the 2025 base year).
Performance

 

16.07%

 
 
Target
Increasing the use of environmentally friendly products to 10% of total products.
Performance

 

 

3,491 m³

 

 

 

Target
Reduce water consumption per revenue by 10% by 2030 (compared to base year 2025).
Performance

 

27,303.36 KG

 

 
Target
Reduce waste volume per revenue at the head office by 10% by 2030 (compared to base year 2025).

SOCIAL

Performance 

 

0 Cases

 

 

Target
Zero human rights complaints.
Performance 

 

 

80%

 

Target
Maintain at least 80% customer satisfaction with service quality.
Performance 

 

4 Cases

 

 

TARGET
Zero cases of serious work-related injuries for employees and contractors.
Performance 

 

20 hours per person per year.

 

Target
Average employee training of 15 hours per person per year.
Performance 

 

 

0 Cases

 

Target

Zero community and social complaints. 

GOVERNANCE AND ECONOMIC

Performance 

 

“Very Good”

 

Target
Achieve a “Very Good” rating in the Corporate Governance Report (CGR) of Thai listed companies.

PRIMO CORE VALUE

PRIMO CORE VALUE

Professional (Professional Service Provider)

Sustainability Goal
Service personnel possess the required skills and attitudes in accordance with the Company’s Code of Business Conduct and are committed to delivering quality services to customers, business partners, and all stakeholders.

Implementation
PRI service personnel undergo training to enhance their competencies, understanding, and attitudes toward service standards, including post-training assessments and service performance evaluations through On-the-Job Training (OJT).

 

Responsive

Sustainability Goal
Assess stakeholder needs and related risks and incorporate findings into timely improvements and implementation.

Implementation:
Stakeholder needs and risks are assessed quarterly, or immediately when issues arise that may significantly impact business performance.

 

Innovation (Creating Value Through Innovation)

Sustainability Goal
To be a leader in integrated real estate-related services through the development and delivery of service innovations (Service-Tech) that enhance quality of life.

Implementation
Research and identify innovations that help deepen the understanding of customer and stakeholder needs, enabling the delivery of comprehensive and responsive services.

 

Mechanism (Efficient Management)

Sustainability Goal
Ensure effective management of service operations and resource utilization.

Implementation:
Implement management practices that reduce the consumption of natural resources, ensure proper waste management, and contribute to the reduction of greenhouse gas emissions.

 

Optimize (Delivering the Best Service)

Sustainability Goal
Increase customer satisfaction year over year.

Implementation:
Measure customer satisfaction through a growing number of compliments and a declining number of complaints.